Registered delegates may be substituted at no extra charge. Please notify us in writing at least 48 hours prior to the event. Please email email@example.com and quote your Sales Order number. Delegates may not “share” a pass between multiple attendees without prior authorisation.
For cancellations received in writing more than 2 weeks before the event date, a Credit Voucher will be issued and is valid for 12 months from the issue date for use at another The Hatchery conference, seminar or webinar. Cancellation requests quoting your Sales Order number must be made in writing to firstname.lastname@example.org. Cancellations will not be refunded unless an event is cancelled by The Hatchery.
For an event cancelled by The Hatchery, registration fees are fully refundable, however, The Hatchery is not responsible for airfare, hotel or any other costs incurred by attendees. No liability is assumed by The Hatchery for changes in program dates, content, speakers or venue. For any queries related to payments or for any further general information please contact us on 1300 918 334 and our customer service representatives will be happy to assist.