-
HelloCare is Australia’s premier source of aged care content and daily
news crafted specifically for the Australian senior audience.
With a readership that comprises aged care professionals, Australian
seniors, and families with loved ones utilising aged care services, our
relationship with our loyal audience has evolved into an ongoing
conversation between us and the very people we were initially trying to
reach.
We produce fresh content on a daily basis across all forms of media,
covering a wide variety of topics that resonate with our audience, shining a
light on elderly issues with expert opinions from those within the actual
industry.
Here at HelloCare we believe that self-worth is derived from the value that
others place on you and your issues, and we are committed to ensuring
that elderly Australians and those within the aged care industry have a
reliable and trustworthy hub for online news, education and entertainment.
We believe that the elderly are undervalued, and we are doing everything
we can to change that perception. -
Supporting the ageing and disability sector to deliver quality of care
and experience outcomes.
CarePage is a revolutionary, sector-specific, feedback, complaints and analytics tool
that was developed to give disability and aged-care customers and their families a
voice and provide operators with tangible evidence into customer and employee
experience in real-time.
CarePages objective has always been to consistently put the consumer first to solve
issues facing them in the sector, whilst at the same time working closely with
operators to develop novel products to give them a clear line of sight…
The CarePage Business platform was co-designed with the sector and built on a
deep understanding of the sector needs to ensure providers are not only well
equipped to meet the strict sector reporting standards but go beyond in measuring
and improving the quality of care, resident/patient, and customer experience, and
driving a more engaged workforce.
With over five years of consumer feedback data, we are regularly monitoring trends
in experience and sentiment across the sector to stay on top of what matters most.
