APS 5-6 Leadership, Capability & Professional Excellence Masterclass
Exceed your work level standards, thrive in your role & unleash your leadership potential
Aimed at APS 5-6 level officers and management, this face-to-face two day masterclass will provide an opportunity to advance core skills and explore the leadership requirements for effective APS 5-6 level professionals.
Practical, engaging and hands-on, this comprehensive masterclass will optimise your professional performance and accelerate your growth as a leader. You will walk away refreshed, inspired and confident in your leadership and the path ahead.
Specifically designed for APS 5 & 6 level roles and built around the core capabilities and characteristics set out by the APSC, you will gain key tools to thrive as a public sector leader and to tackle your career with drive and resilience.
Benefits of attending
Build leadership authenticity, understand your values & boost confidence to lead high performance teams
Learn how to communicate with influence & build trusting relationships
Develop self-awareness & empathy to become a more effective leader
Master strategies to break out of being busy & become a more strategic leader of your team
Build resilience in yourself & others to navigate challenging situations
Shift from being a manager of process to a leader of people
Daniel Murray
Founder & Director, Empathic Consulting
Daniel Murray is Australia’s leading expert on Strategic Empathy. Blending the worlds of business strategy, leadership and emotional intelligence to support business and community leaders to drive high performance by creating more motivated and empowered teams. Daniel shows business leaders how to foster organisational understanding, build deep trusted relationships and create a culture of commitment through mastery of empathy as a capability.
Daniel Murray
After a career in corporate strategy and management consulting within Australia’s largest Financial Services organisations, Daniel Murray (BSc, MBA) now helps businesses and leaders to drive performance through people, culture and empathy. Blending his background in analytics, mathematics and strategy, with a deep understanding of psychology, neuroscience and behavioural economics, Daniel has become an expert in building the capabilities, tools and strategies to embed strategic empathy.
As CEO of Empathic Consulting, Daniel has provided keynotes and training to companies such as PwC, Commonwealth Bank, Tyro, BHP, AIA, Swiss Re as well as government organisations such as ASIC, NSW Treasury and ICare. His ability to engage and entertain leaves his clients invigorated to strive for deeper levels of understanding and performance. His practical tools and ability to provide specific and relevant answers to challenging questions makes him a trusted advisor to everyone he works with.
Who will attend?
Specifically designed for APS 5 & 6 level roles and built around the core capabilities and characteristics set out by the APSC, you will gain key tools to thrive as a public sector leader and to tackle your career with drive and resilience.
Agenda
Times are in AEDT
Acknowledgement of Country & welcoming remarks
Introductions & framing of the day
Module 1: Creating Clarity
When trust in leaders fails
- Scientific management is not leadership
- How destructive cultures emerge
- Building trust, understanding and curiosity
Leading through uncertainty
- Strategies that fall
- Leadership is a verb
- Defining the factors that drive culture
Morning tea
Leadership values & commitments
- Don’t build rules, lead with principles
- Develop your set of personal guiding principles
- Sketching your leadership commitments
Testing your leadership principles
- Small group work to stress test principles in different scenarios
- Group discussions around the challenges of values-based leadership
Drivers of uncertainty
- What do our people fear the most
- Building resilience in our people
- Confidence matrix for leaders
Lunch
Key takeaways from Module One & tough questions
- Summary of key points
- Participant reflections and actions
- Tough questions from the floor
Module 2: Leading with Empathy & Trust
How will you show up?
- The Have – Be – Do model
- How attitude shapes actions
- Casting your leadership shadow
Great leaders build leaders
- How our team’s attitude impact performance
- Building the leadership within your team
- The ways we do things that matter
Afternoon tea
Brain traps for leadership
- How brains use Mental Models
- The danger of assumptions
- The Curious Leadership Model
Close of Day One
Reflections & observations from Day One
Managing messages & conflict
- Providing clarity during the chaos
- Finding the bridge that supports us
- Do you want to be right or get the right outcome?
The power of leading with empathy
- Empathy drives trust and commitment
- The ‘Empathy Process’
- Examples of leading with empathy
Morning break
Key takeaways from Module Two & tough questions
- Summary of key points
- Participant reflections and actions
- Tough questions from the floor
Module 3: Embedding Leadership Culture
Leading with shared vision & values
- Stop getting people ‘on the bus’
- Leading people to commitment and conviction
- Managing people who don’t want to commit
Lunch break
Strategies to avoid being a busy boss
- Beating busyness in your day-to-day
- Building more constructive meetings
- How structure and culture build commitment
- Moving from busy to effective
The power of kind feedback
- Focusing on behaviours not results
- Being kind, not cruel and not nice
- A model for giving better feedback
Coaching & questions for influence
- Providing critical feedback on work
- Inspiring curiosity through questions
- Managing and challenging up
Decision making & managing risk
- The Critical Problem Scenario Analysis
- Leading team decision making effectiveness
- The importance of commitment to decisions
Key takeaways from Module Three & tough questions
- Summary of key points
- Participant reflections and actions
- Tough questions from the floor
Close of Masterclass
Location: Canberra, venue TBC
Benefits of attending in-person: This is the perfect networking opportunity for leaders, in an environment that will set you up to build new connections and a support network of like-minded peers!
Food & catering requirements: Catering is provided at all in-person The Hatchery events. Dietary requirements and special needs are to be communicated to event organisers one week prior to the event commencing. Please identify yourself to The Hatchery staff upon arrival to ensure all your needs are met.
Dress code: The event dress code is Business casual.
Pricing
Early bird savings available until 20 December
+GST
Early bird pricing
Save $700
Early bird savings available until 17 January
+GST
Early bird pricing
Save $500
Early bird savings available until 14 February
+GST
Early bird pricing
Save $300
Early bird savings available until 7 March
+GST
Early bird pricing
Save $100
Standard price
+GST
“Daniel Murray is a great facilitator and guided us through a thought-provoking and engaging masterclass over the course of two days, teaching vital frameworks and processes for empathetic leadership.”
Eduard Volobuev
Net Developer, Department of Health and Aged Care, September 2024, APS 5-6 Leadership, Capability & Professional Excellence Masterclass
“This course showed me that taking a stand with confidence and curiosity would see me go further.”
Morgan Chapman
Senior Operations Officer, Department of Industry, Science and Resources, March 2024, APS 5-6 Leadership, Capability & Professional Excellence Masterclass
“Daniel was a great host, a really engaging teacher and was able to answer all questions thrown at him. Try to get involved in a course with Daniel if you can.”
Karlye Morgan
Program Officer, Department of Infrastructure, Transport, Regional Development, Communications and the Arts, March 2024, APS 5-6 Leadership, Capability & Professional Excellence Masterclass
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