Leadership, Capability & Professional Excellence


Optimise your leadership for more senior and complex executive roles
Practical, engaging and hands-on, this comprehensive masterclass will optimise your professional performance and prepare you for the next stage of your career.
Specifically designed for EL1 & EL2 level roles and built around the core capabilities set out by the APSC, you will gain key tools to thrive as a senior public sector leader and to tackle your career with drive and resilience.
A proverbial ‘one-stop shop’ for professional and leadership development, this program has been thoughtfully designed to optimise your learning experience around your work week. You will leave feeling inspired, reenergized, and confident about your leadership and the path ahead.
Key benefits

Work effectively, efficiently & strategically at the EL1-EL2 Level

Define your leadership values & commitments to build trust & confidence

Build your team’s capabilities & improve performance through culture and support

Learn how to develop & drive diverse teams to unlock innovation

Develop the skills to communicate with conviction & foster team commitment

Learn how to give feedback that provides clarity, motivation & action

Daniel Murray
Founder & Director, Empathic Consulting
Daniel Murray is Australia’s leading expert on Strategic Empathy. Blending the worlds of business strategy, leadership and emotional intelligence to support business and community leaders to drive high performance by creating more motivated and empowered teams. Daniel shows business leaders how to foster organisational understanding, build deep trusted relationships and create a culture of commitment through mastery of empathy as a capability.
Who will attend?
Aspiring, emerging and existing leaders across the Australian Public Sector, in EL1 and EL2 roles such as:
- Director / Deputy or Executive Director
- Assistant & Acting Director
- Superintendent
- Senior Program / Policy / Project Manager
- Senior Contracting Manager
- Senior Procurement /Communications / Finance Manager

Agenda
Acknowledgement of Country & welcoming remarks
Introductions & framing of the day
Module 1: Creating Clarity
The culture of high performing teams
- How rigidity creates destructive cultures
- Stepping up & into executive leadership
- Building trust, understanding and curiosity
Leadership is the art of empowering people
- Crossing the valley of apathy
- Stop getting people on the bus
- Building conviction and commitment
Morning tea
Leadership values & commitments
- Understanding your leadership values
- Developing personal commitments
- Closing the deadly gap of leadership
Testing your leadership principles
- Small group work to stress test principles in different scenarios
- Group discussions around the challenges of values-based leadership
Building resilience in your people
- What your people fear more than change
- Understanding the confidence matrix
- Creating a resilient culture
Lunch
Key takeaways from Module One
- Summary of key points
- Participant reflections and actions
Module 2: Leading with Empathy & Trust
Setting our leadership intention
- The Have – Be – Do model
- Your attitude shapes your actions
- Casting your leadership shadow
The importance of emotions in leadership
- The elephant inside our heads
- Emotion and the impact on decision making
- Good leaders build teams, great leaders build leaders
Afternoon tea
Understanding mental models
- The heuristics that guide us
- The nature and danger of assumptions
- Exploring the ‘Curious Leadership Mod
Close of Day One
Reflections & observations from Day One
Power of perspective-taking
- Seeing the world behind our blind-spots
- The ‘Perspective Taking Tool’
- Exploring extreme perspectives
The power of leading with empathy
- Empathy drives trust and commitment
- The ‘Empathy Process’
- Examples of leading with empathy
Morning break
Key takeaways from Module Two
- Summary of key points
- Participant reflections and actions
Module 3: Embedding Leadership Culture
Communicating & presenting with impact
- Understanding your audience
- How to grab and hold attention
- Building a powerful presentation
Lunch break
Motivating your team
- Building high-performing teams
- The ‘Motivation Ladder’
- Your role in managing up and across
Giving & receiving hard feedback
- Focusing on behaviours not results
Key takeaways from Module Three
- Summary of key points
- Participant reflections and actions
- Commitments for return to work
Close of Masterclass

Location: Canberra CBD | Venue will be confirmed closer to the date
Benefits of attending in-person: This is the perfect networking opportunity for leaders, in an environment that will set you up to build new connections and a support network of like-minded peers!
Food & catering requirements: Catering is provided at all in-person The Hatchery events. Dietary requirements and special needs are to be communicated to event organisers one week prior to the event commencing. Please identify yourself to The Hatchery staff upon arrival to ensure all your needs are met.
Dress code: The event dress code is Business casual.
Pricing
Early bird savings available until 15 December
+GST
Early bird pricing
Save $700
Early bird savings available until 19 January
+GST
Early bird pricing
Save $500
Early bird savings available until 9 February
+GST
Early bird pricing
Save $300
Early bird savings available until 23 February
+GST
Early bird pricing
Save $100
Standard price
+GST
Amazing training, very informative and resourceful. Daniel was a great presenter and used very specific but versatile examples which were very relatable to a leadership role.”
Acting Manager
Offenders Services & Programs, Department of Communities and Justice NSW, June 2023
Daniel’s masterclass really made the audience question and reassess what you think you know and provides great practical ways about how you might achieve better results by trying something new and different. Highly recommended for everyone who thinks they know it all already.”
Adviser
National Indigenous Australians Agency (NIAA), March 2023
Daniel is a great communicator and the topics which appear to be obvious reinforce and inspire thought and motivation. Thank you for providing me with tools and a fresh outlook to lead effectively.”
Team Leader
Department of Agriculture, Fisheries and Forestry, October 2022