The Hatchery

• Digital learning tips
• Who’s in the ‘virtual’ room

• The death of scientific management
• How destructive cultures emerge
• Building trust, understanding and curiosity

• Setting expectations
• Managing culture
• Creating structure

• Values vs principles
• Behaviours not ideas

• Exercise to develop set of personal guiding principles
• Small group work and review

• Creating a narrative from numbers
• Metaphors, models and meaning
• Confirming you have clarity

• Where to focus your attention
• Importance of people and culture
• Managing the two worlds of leadership

• Busting the myth of measurement
• Unpacking the tangible and intangible world
• Focus on what matters

• Have – Be – Do
• Attitude shapes our actions
• Stop being a busy leader

• How brains use Mental Models
• Key questions to ask yourself
• Curious Leadership Model

• Why do we need to do it?
• Perspective Taking Tool
• Effectively influencing change with perspective

• Empathy drives trust and commitment
• The Empathy Process
• Examples of leading with empathy

• Exercise in small groups to use The Empathy Process
• Group discussion and feedback
• Activity to try during the week

• The misalignment challenge
• Managing culture and operations
• Importance of alignment

• The neuroscience of habits
• Highways and goat tracks
• Building rituals for performance

• Wanting to fix the plane
• The Motivation Ladder
• Small group discussions on motivation

• Agility through trust
• Fostering innovation
• Constructive Challenge

• How to give better feedback
• Practicing the model
• How to recognise behaviours

• Creating clarity and understanding
• Setting guiding principles and expectations
• Building commitment with empathy and trust
• Building rituals for results
• Feedback and managing performance
• Participant key takeaways