THREE PART DIGITAL MASTERCLASS
Drive and sustain high performing and purpose-driven teams
Conference Date
23rd, 30th August & 6th September 2021
Location
Online
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Agenda

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Day 1 - Monday 23rd August, 2021

Module 1: CREATING CLARITY (9:00am - 12:30pm AEST)
9:00
Registration & welcoming remarks

• Digital learning tips
• Who’s in the ‘virtual’ room

9:10
The elements of high performing teams

• The death of scientific management
• How destructive cultures emerge
• Building trust, understanding and curiosity

9:40
The critical role of leadership

• Setting expectations
• Managing culture
• Creating structure

10:00
Short break
10:15
Constructing guiding principles

• Values vs principles
• Behaviours not ideas

10:45
Drafting your leadership principles

• Exercise to develop set of personal guiding principles
• Small group work and review

11:15
Short break
11:30
Communicating vision & strategy

• Creating a narrative from numbers
• Metaphors, models and meaning
• Confirming you have clarity

12:15
Creating confidence in teams

• Where to focus your attention
• Importance of people and culture
• Managing the two worlds of leadership

12:30
Close of Module One

Day 2 - Monday 30th August, 2021

Module 2: LEADING WITH EMPATHY & TRUST (9:00am - 12:30pm EAST)
9:00
Opening remarks
9:10
Two worlds of leadership

• Busting the myth of measurement
• Unpacking the tangible and intangible world
• Focus on what matters

9:40
How will you show up?

• Have – Be – Do
• Attitude shapes our actions
• Stop being a busy leader

10:00
Short break
10:15
Brain traps for leadership

• How brains use Mental Models
• Key questions to ask yourself
• Curious Leadership Model

10:45
The power of perspective taking

• Why do we need to do it?
• Perspective Taking Tool
• Effectively influencing change with perspective

11:15
Short break
11:30
The power of leading with empathy

• Empathy drives trust and commitment
• The Empathy Process
• Examples of leading with empathy

12:00
Practicing empathy

• Exercise in small groups to use The Empathy Process
• Group discussion and feedback
• Activity to try during the week

12:30
Close of Module Two

Day 3 - Monday 6th September, 2021

Module 3: MAINTAINING HIGH PERFORMANCE TEAMS (9:00AM - 12:30PM EAST)
9:00
Opening remarks
9:10
Where does it go wrong?

• The misalignment challenge
• Managing culture and operations
• Importance of alignment

9:40
Rituals & beliefs

• The neuroscience of habits
• Highways and goat tracks
• Building rituals for performance

10:00
Short break
10:15
The cost of bad culture

• Wanting to fix the plane
• The Motivation Ladder
• Small group discussions on motivation

10:45
Leadership team performance

• Agility through trust
• Fostering innovation
• Constructive Challenge

11:15
Short break
11:30
The power of feedback

• How to give better feedback
• Practicing the model
• How to recognise behaviours

12:00
Masterclass summary, key learning outcomes & extended Q&A

• Creating clarity and understanding
• Setting guiding principles and expectations
• Building commitment with empathy and trust
• Building rituals for results
• Feedback and managing performance
• Participant key takeaways

12:30
Close of Masterclass
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Key Speakers

Daniel Murray
Founder & Director
Empathic Consulting