Conference Date
Wednesday 17th & Thursday 18th February 2021
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Enhancing customer-centricity, quality, choice & control
In partnership with:

Since 2017, the Home & Community Care sector has been on a huge transformation journey to adapt their business models in order to operate and survive in a commercial marketplace.

Looking now to new horizons, where customer-centricity is the bedrock of Home & Community Care, providers are focused firmly on how to sustain themselves and tap into new innovations and ways of working to deliver tangible business benefits and improve consumer outcomes. There are of course many questions to be answered, such as what impact the Royal Commission’s final report will have on providers, how COVID might re-position Home Care into the future and the details of the CHSP-Home Care reform.

Speaking to these critical issues, the Innovating Home & Community Care conference has been developed in proud partnership with COTA Australia and Aged & Community Services Australia (ACSA) to give you clarity, offer new ideas and connect you with your peers at an event designed exclusively for Home Care providers.

Why attend this event?

  • Content specific to you - One of few conferences focusing exclusively on Home & Community Care, giving you more relevant and practical information to walk away with
  • Hear from a range of experts and key stakeholders including Government, Regulators, Providers, Consumer Representatives, an international keynote speaker and more!
  • Get access to all the need to know information for Home & Community Care providers in the current landscape - made available to you online both live and on-demand
  • Share your thoughts and ask your burning questions in interactive polls, panel discussions and Live Q&A
  • Connect with your peers virtually and continue to grow your network

  • Who will attend?

    Chief Executives, General Managers, Directors and Managers from Home and Community Care providers with responsibilities for:

  • Operations
  • Governance
  • Risk & Compliance
  • Finance
  • Clinical, Quality & Care Delivery
  • Business Development & Strategy
  • Benefits of attending

    • Unpack the Home Care reform agenda
    • Build business sustainability & success
    • Gain insights on regulating safety & quality in Home Care
    • Measure & improve the delivery of safe & high quality care at home
    • Learn how technology is being used to drive efficiency & enhance consumer choice & control

    Key Speakers

    Ian Trenholm
    Chief Executive Officer
    Care Quality Commission, UK
    Ian Yates AM
    Chief Executive
    COTA Australia
    Dr Nicholas Hartland
    First Assistant Secretary, In Home Aged Care
    Australian Department of Health
    Janet Anderson
    Aged Care Quality & Safety Commission

    Supported By