Enhancing customer-centricity, quality, choice & control
In partnership with:
Since 2017, the Home & Community Care sector has been on a huge transformation journey to adapt their business models in order to
operate and survive in a commercial marketplace.
Looking now to new horizons, where customer-centricity is the bedrock of Home & Community Care, providers are focused firmly on how to
sustain themselves and tap into new innovations and ways of working to deliver tangible business benefits and improve consumer outcomes.
There are of course many questions to be answered, such as what impact the Royal Commission’s final report will have on providers, how
COVID might re-position Home Care into the future and the details of the CHSP-Home Care reform.
Speaking to these critical issues, the Innovating Home & Community Care conference has been developed in proud partnership with COTA
Australia and Aged & Community Services Australia (ACSA) to give you clarity, offer new ideas and connect you with your peers at an event
designed exclusively for Home Care providers.
Why attend this event?
Who will attend?
Chief Executives, General Managers, Directors and Managers from Home and Community Care providers with responsibilities for:
Attend to learn:
- Unpack the Home Care reform agenda
- Build business sustainability & success
- Gain insights on regulating safety & quality in Home Care
- Measure & improve the delivery of safe & high quality care at home