TWO DAY HYBRID CONFERENCE
Preparing for the reform & positioning your service for success
Conference Date
4-5 April 2023
Location
Hybrid: Sydney & Online
Early Bird - Save $400
Book by 03/02/23
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Agenda

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Day 1 - Tuesday 4th April, 2023

8:30AM (AEST)
Registration, coffee & networking
9:00
Welcome from The Hatchery
9:05
Opening remarks from the Chair
Exploring potential Support at Home program models & how they are being implemented
9:10
Government Keynote: Reform in Home Care
  • Insights into the Support at Home Program design
  • What were the outcomes from consultations on the design of the Support at Home program?
  • Dr Nicholas Hartland
    First Assistant Secretary, Home and Residential Division
    Department of Health and Aged Care
    9:50
    Achieving genuine choice & control within the new Support at Home program
    Pat Sparrow
    Chief Executive Officer
    COTA Australia
    10:30
    Interactive: Speed networking session
    10:50
    Morning tea break
    11:20
    Support at Home: Progress, perspective & predictions
    • Reflections on progress of the Support at Home reforms as the new program continues to be developed
    • Analysis of the current proposals from the perspective of broader aged care reform and sector performance
    • Insights into key areas of focus for reform, what we can predict
    Dr Rachael Lewis
    Lecturer
    UNSW Business School
    Prof. Mike Woods
    Centre for Health Economics Research & Evaluation
    University of Technology Sydney
    12:00
    Provider Keynote: Repositioning our service model for success
  • Navigating disruptive change – tools for the new business as usual
  • Strengthening business foundations – planning for transition to Support at Home
  • Carina Robinson
    Strategy and Innovation Manager
    BaptistCare
    12:40
    Networking Lunch
    Examining the future role of care management
    1:40
    What does the future role of care management look like?
  • Improving care partnership and coordination to ensure consumers receive optimal care
  • Exploring the future role of care management and care managers
  • What are the essential skills of care partners?
  • How might we clearly define the difference between self management and care management?
  • Lorraine Polous
    Managing Director
    Lorraine Poulos and Associates
    2:20
    Panel Discussion: Optimising care management to deliver better care
  • How will the new Support at Home program impact care management into the future?
  • Meeting the needs of consumers
  • How will we ensure the right people are accountable for the right aspects of care?
  • Ensuring flexibility to allow rapid response to changing needs for episodic care management
  • Lynda Henderson
    Home Care Consumer Representative
    Val Fell
    Home Care Consumer Representative
    Helen Brightman
    General Manager Community Services
    BASScare
    Carina Robinson
    Strategy and Innovation Manager
    BaptistCare
    Kaz Dawson
    Chief Executive Officer
    Community Care Northern Beaches
    3:00
    Afternoon tea break
    3:20
    Navigating the potential challenges of partnering with the consumer for greater self-management
  • What will self-management look like for consumers and providers?
  • How to capture the fundamental elements of choice and control without compromising the quality of care
  • How better partnerships can build consumer capacity and improve consumer outcomes
  • Blended self-management & care management: it’s not an ‘all or nothing’ concept
  • What do proportionate regulations look like within self management and different types of services?
  • Anna Millicer
    Consultant
    Aged and Community Care Providers Association
    Moving towards an integrated aged care assessment model
    4:00
    Government update: Aged Care Assessment
  • Update on the rollout of the new assessment tool trial
  • Insights into the integration of the ACAT and RAS assessment workforce and process
  • Nick Morgan
    Assistant Secretary, Support at Home Reform Branch
    Department of Health and Aged Care
    4:40
    Panel discussion: Insights into the integrated aged care assessment model
  • How has this new assessment impacted RAS and ACAT?
  • What are we hoping to achieve by the integrated aged care assessment model?
  • How will this improve the services consumers will receive?
  • Michael Scurrah
    General Manager
    Aspire4Life
    Deborah Giblett
    Executive Officer
    Community Options Australia
    Ricki Smith
    Chief Executive Officer
    Access Care Network Australia
    5:20PM (AEST)
    Closing remarks from the Chair & close of day one

    Day 2 - Wednesday 5th April, 2023

    8:30AM (AEST)
    Welcome, coffee & networking
    9:00
    Welcome from The Hatchery
    9:05
    Opening remarks from the Chair
    Ensuring business viability & sustainability under the new reform
    9:10
    The future of reform in Home & Community Care
  • Repositioning ourselves to successfully to adapt to the reform
  • How to sustainably transition your organisation under the new reform
  • Invited: Tom Symondson
    Chief Executive Officer
    Aged & Community Care Providers Association (ACCPA)
    9:50
    Keynote: Providing advice on Support at Home
    •   What is IHACPA’s approach to the development of pricing advice?
    •   How will costing studies support the development of advice?
    •   How does advice change and evolve over time?
    •   How can the sector be involved and inform the process?
    Joanne Fitzgerald
    Chief Executive Officer
    Independent Hospital Pricing Authority
    10:30
    Morning tea
    11:00
    SPOTLIGHT PRESENTATIONS: Current sector position on the Support at Home model design

    Joint panel discussion and Q+A

  • Supporting consumers continued access to services, choice and control
    – Chris Watt, Vice President, Meals on Wheels Australia
  • What should the sector look like under the new Support at Home program?
    – Senior Representative, Australian Community Transport Association
  • The future of Home Modifications under the new Support at Home program
    – Steve Pretzel, Director, Home Modifications Australia
  • David McDonald
    Chair
    Australian Community Transport Association
    Steve Pretzel
    Director
    Home Modifications Australia
    Chris Watt
    Vice President
    Meals on Wheels Australia
    11:40
    Panel Discussion: Leveraging technology to improve efficiency & meet new compliance requirements
  • How can technology contribute to the sustainability and viability of an organisation?
  • Improving business efficiency through streamlining systems
  • How can we drive digital transformation within smaller organisations and within rural and remote communities?
  • Realising the benefits of innovative technology
  • Robert Covino
    Chief Executive Officer
    Mirus Group
    Glenn Payne
    Partner
    Three Digital
    Nigel Rennie
    Chief Information Officer
    Feros Care
    12:20
    Networking Lunch
    1:20
    Case study: Driving business efficiency through technology
  • How to leverage technology to transform care in a Home and Community setting
  • Utilising technology to improve quality of services
  • Understanding the benefits of integrating technology to enhance business efficiency
  • Simon Lockyer
    Chief Executive Officer
    Five Good Friends
    Unpack changes to the home care regulatory environment
    2:00
    Interactive Spotlight Discussion
    2:30
    Afternoon tea
    2:50
    Panel Discussion: Insights on the implementation of SIRS from a provider perspective
    • Insights into key learnings of SIRS within home care
    • Understanding the types of reportable incidents and when to report
    • Understanding reporting requirements, remaining compliant and how this drives quality and safety
    Esther Westra
    Executive Support at Home
    Southern Cross Care
    Jade-Zofii Alexander
    Chief of Clinical Care, Quality Assurance & Compliance
    Jewish Care
    Bronwyn Sieverding
    TCHHS Community Care Programs Manager
    Community Care Program, Queensland Health
    3:30
    Closing panel discussion: Future direction, challenges and opportunities in Home & Community Care
    •    Ensuring high quality care across all service models
    •    What can we anticipate the future of home care will look like in a year from now?
    •    What are the current priorities and biggest challenges for the sector?
    Peter Scutt
    Chief Executive Officer
    Mable
    Simon Lockyer
    Chief Executive Officer
    Five Good Friends
    Kaz Dawson
    Chief Executive Officer
    Community Care Northern Beaches
    4:10PM (AEST)
    Closing remarks from the Chair and close of conference
    Workshop A: Establishing Care Quality & Consumer Advisory Bodies in Home Care
    Monday 3 April 2023, 9:30am - 12:30pm AEST

    The Seminar

    In early 2023 providers need to proactively commence working towards the development of aCare Quality Advisory Body and Consumer Advisory Body in home care in place, in line with the December 2023 timeframe.

    This seminar has been specifically designed to give providers practical support and tools to enable them to be well prepared to implement the structures and processes needed to successfully establish and operate these advisory bodies.

    Attend & Learn

  • How the aged care reforms are relevant to home care
  • How to work through the governance requirements and best practice frameworks for the establishment of advisory bodies
  • How to identify the care quality governance requirements and support participants to assess their preparedness and the actions needed to be prepared to support the effective operation of the Care Quality Advisory Body
  • How to effectively work with the Consumer Advisory Body to improve the consumer experience and outcome
  • This seminar is offered in-person only, at Novotel Sydney Central, Sydney NSW.

    Louise Greene
    Founder & Director
    The Idea Consultancy
    Register Now
    Workshop B: Effectively Implementing the Serious Incident Response Scheme
    Monday 3 April 2023, 1:30pm - 4:30pm AEST

    The Workshop

    With the Serious Incident Response Scheme in effect from December 1st, it is essential that providers and organisations are able to reflect on how they have implemented the scheme and how well they are reporting incidents in line with the new requirements.

    This workshop will take you through scenarios of reportable incidents to ensure you have the essential skills to identify and report these incidents. You will gain the tools and knowledge of what best practice for incident management is, how to ensure your organisation has a culture of reporting and improve the overall quality of our services.

    Attend & Learn

  • A clear understanding of the SIRS within a Home Care Setting
  • Insights on how to effectively and accurately recognise and report incidents
  • How to ensure your services has best practice for incident management
  • How to build a culture of reporting across your service
  • This seminar is offered in-person only, at Novotel Sydney Central, Sydney NSW.

    Cathy Jones
    Board Director
    Goulburn Valley Health
    Register Now
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    Key Speakers

    Dr Nicholas Hartland
    First Assistant Secretary, Home and Residential Division
    Department of Health and Aged Care
    Nick Morgan
    Assistant Secretary, Support at Home Reform Branch
    Department of Health and Aged Care
    Joanne Fitzgerald
    Chief Executive Officer
    Independent Hospital Pricing Authority
    Pat Sparrow
    Chief Executive Officer
    COTA Australia