Effective interviewing strategies & advanced investigation techniques
Conference Date
6th & 8th October 2020: 9:00am - 12:30pm (AEDT)
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Effective interviewing can significantly change the outcomes of a regulatory investigation
Knowing how to effectively plan and structure a conversation is undoubtedly the most important phase of any interview, therefore continuously honing these skills can enhance the effectiveness of organisational investigations. This two-part digital Investigative Interviewing Masterclass will explore the key components of planning an interview and the importance of drafting an investigation plan. Attendees will develop a thorough understanding of different interviewing techniques and behaviours as well as developing skills to effectively extract intelligence and utilise evidence.

Throughout the Masterclass attendees will have the opportunity to discuss and apply their learnings in breakout interactive sessions, including the ability to fine tune question styles, conversation management and transitional points. Takeaway a new interviewing framework to enhance investigation outcomes and build new connections with fellow regulatory investigators.

Who will attend:
Federal, State and Local Government regulatory agencies, government departments & associations responsible for:
  • Investigations
  • Compliance
  • Enforcement
  • Regulatory practice & operations
  • Inspections
  • Prosecutions
  • Legal
  • Audit
What can I expect from a virtual Masterclass?
  • A personalised learning experience - With a maximum of 25 participants, in this intimate and hands-on Masterclass you will have the opportunity to have 1-1 discussions with the facilitator and other participants and receive personalised feedback on how to improve your investigative interviewing skills and capability.
  • Networking opportunities with like-minded peers - You’ll get the chance to collaborate and problem-solve with a new network of like-minded regulatory professionals, all with a special interest in investigations.
  • Highly interactive module-based learning - Designed to give you all the same interactive and hands-on learning experiences you would expect from an in-person event, you won’t be a passive observer in this Masterclass. Be an active participant through small group breakout sessions, Q&A and scenario based discussions! Split over two learning modules participants will have time to digest new learnings, think of further questions and put new skills and tools into practice between sessions.
  • Ready to implement strategies - Walk away with a toolkit of practical resources, frameworks, and techniques that you and your team will be able to implement immediately to strengthen your investigation outcomes.

Key takeaways

  • Master the principles of investigative interviewing & learn how to set a successful strategy
  • Uncover efficient interviewing techniques & effective interview behaviour
  • Understand new techniques for cognitive interviewing & conversation management
  • Learn how to extract the right information, gather intelligence & strategically use evidence in an interview
  • Explore interviewing techniques for significant witnesses
  • Fine tune question styles & the transitional points
  • Develop staff capability in frontline investigations
  • Discuss ethical witness & victim interviewing
  • Takeaway a new Interviewing Framework to enhance investigation outcomes