TWO PART DIGITAL
Effective interviewing strategies & advanced investigation techniques
Conference Date
6th & 8th October 2020: 9:00am - 12:30pm (AEDT)
Location
Online
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Agenda

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Day 1 - Tuesday 6th October, 2020

9:00 (AEDT)
Welcome remarks & virtual learning tips
Masterclass overview, introductions & objectives

• Explore the principles of investigative interviewing
• Learn how to plan strategically
• Understand and discuss the tactical use of evidence

Who’s in the ‘virtual’ room
  • Meet fellow investigator peers and discuss the use of EE and ER
BREAK OUT ROOM EXERCISE: Interviewing

In this interactive breakout attendees will interview a fellow participant within a 3 minute timeframe then swap. The objectives of the interview will be provided moments prior to commencement. After the breakout session attendees will come back together and the Interviewer (ER) will introduce the interviewee (EE), followed by discussion on attendee learning goals.

Principles of investigative interviewing

• Examine the dynamics of an investigation
• Factors to consider when conducting an investigation
• Discussion on ethical interviewing

10:30
Short break
The importance of memory
  • Why is memory important to an interviewer (ER)?
Exploring the Interviewing Framework

• An in depth look at the Interviewing Framework
• Cognitive interviewing and conversation management

Short break
The Interview Framework continued..
Effective interview planning
  • Effective strategies and methods of planning
BREAK OUT ROOM EXERCISE: ‘Engage & Explain’ expansion
Homework explained & closing remarks

Using lessons learned from Module One and the frameworks
provided, attendees will structure an effective investigation plan to
be presented and discussed in Module Two.

12:30
Module One closes

Day 2 - Thursday 8th October, 2020

9:00
Opening remarks
Reflecting on the key learnings so far

• Key takeaways from Module 1
• Interactive Q&A

Review of plans

Transitioning through the interview
Each attendee will have the opportunity to share their interview
plans and how it could be applied in their organisational context,
with guidance, support and feedback from Karl Day.

BREAK OUT ROOM EXERCISES

• Group learning from each other’s plans
• Fine tuning the transitional points
• Question styles
• Delivery of opening question

10:30
Short break
Planning for the strategic use of evidence

• Discuss the compare and contrast phase during conversation management
• Explore the use of evidence vs systemic use of evidence in an interview

11:30
Short break
Setting a successful strategy for investigative interviews

• Discuss communication and the delivery of questions
• Develop a strategy for the compare and contrast phase

Extended Q&A, learning reflection & closing remarks

Join Karl for an extended interactive session where you will have the opportunity to ask any questions, reflect on your learnings and get personalised feedback and insights to support you to effectively implement improved investigative interviewing techniques.

12:30
Module Two closes
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