5 Dec 2023

Strategies to Manage Vicarious Trauma & Compassion Fatigue

for first responders, frontline & high-exposure workers
Save Up to $300

Confronting stories and challenging presentations take a toll

People who are experiencing physical or emotional trauma, vulnerability or risk at work often leads to a variety of reactions including vicarious traumatisation, compassion fatigue, and burnout. The last few years have been undeniably tough with COVID escalating and compounding these experiences for all staff.

Action on vicarious trauma is of paramount importance to these organisations and their staff. Failing to embed vicarious trauma mitigation strategies, supervision or self-care for these workers can have a significant impact on their emotional wellbeing, their ability to effectively perform their jobs, their compassion for patients/clients, the quality of service delivery and their longevity in the role.

Impacts are often cumulative and if unaddressed, affect emotional, mental, physical, and spiritual wellbeing, personal relationships and professional capacity.

Whether you are personally impacted in your work, or seeking to address the risks and realities of vicarious trauma for your organisation, this seminar will help to unpack, explore and offer strategies for what you can do differently today, and every day to actively reduce the emotional toll and build resilience.

This half-day online seminar balances presentation, discussion and experiential exercises, providing a safe forum to explore the interaction between you and your work. You will develop a ‘tool kit’ for self-care and strategies to safeguard and enhance resilience, whether for yourself or for your wider team.

Key benefits

Gain heightened understanding of vicarious trauma – secondary traumatic stress – compassion fatigue – burnout – grief

Explore risk and resilience factors on a personal and professional level

Identify how post-traumatic transference and countertransference impact and play-out

Clearly comprehend the signs and symptoms in yourself and others

Explore the interaction between you and your work

Apply self-care and strategies to ensure you protect yourself and build resilience as a high-exposure worker

Safeguard and enhance your emotional well being and ability to effectively perform your job

Avoid compassion fatigue and burnout and continue to thrive in your role

Meet your facilitator

Naomi Halpern

Director, Delphi Training & Consulting


Naomi is trained as a social worker, but has also worked with children in short stay emergency care, homeless youth, and convicted  offenders in government and non-government organisations, providing advocacy, psychosocial education, recreational opportunities, skills  training, supervision and counselling.

Who will attend?

The course is for representatives from first responder, frontline, high risk and exposure organisations as well as those working with adult survivors of complex trauma, homelessness, welfare, legal & justice teams working with victims and witnesses of crime, corrective servivces, child protection and social work, domestic & family violence professionals, emergency departments, psychiatric facilities, hospitals & aged care facilities, teaching professionals, and community service organisations.

It is appropriate for all workers who work with trauma clients and/or are exposed to traumatic material, information or content. It is also relevant for team leaders/managers who are responsible for staff wellbeing or those who wish to better support vicarious resilience in the workplace.


Prior to the seminar, you will receive a Vicarious Trauma, Compassion Fatigue and Burn-out assessment and Vicarious Trauma checklist to complete and use as your personal guide for the session.

All times are shown in AEDT


Early bird savings until 27 October



Early bird pricing

Save $300

Early bird savings until 10 November



Early bird pricing

Save $200

Early bird savings until 24 November



Early bird pricing

Save $100

Standard price



Bring your colleagues and save with a group discount

Groups of 10 save 10%
Groups of 20 save 20%

What our past attendees say

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