Due to the popularity and limited places available for our Masterclass and Workshop series, delegates are unable to swap dates to another date set in the series. Credit notes will not be accepted for these types of courses.
No cancellations will be refunded, however, a substitute delegate is welcome at no extra charge. Please notify us in writing at least 48 hours prior to the event. Please email email@example.com and quote your Sales Order number. Delegates may not “share” a pass between multiple attendees without prior authorisation.
For an event cancelled by The Hatchery, registration fees are fully refundable, however, The Hatchery is not responsible for airfare, hotel or any other costs incurred by attendees. No liability is assumed by The Hatchery for changes in program dates, content, speakers or venue. For any queries related to payments or for any further general information please contact us on 1300 918 334 and our customer service representatives will be happy to assist.