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This masterclass is:
• Designed to reflect the ‘Performance Management in the APS’ guidelines and to support leaders to use best practice techniques and skills to sustain a high-performance culture across the APS
• Led by a seasoned and highly-rated virtual facilitator: 400+ past delegates gave Daniel a customer satisfaction rating of 99%
• Highly interactive, engaging and practical: Gain personal feedback, practical frameworks and easy-to-use tools that you can apply as soon as you have completed the course

Regular and meaningful performance and development conversations between a leader and a team member are fundamental to ensuring a high performing team culture in the APS.

Put simply, performance management and development is a two-way process between a leader and employee that is consultative, collaborative, realistic, regular and ongoing. Employees and teams have the resources, training and support they need to develop, appropriate recognition to remain motivated and a clear understanding of what they are accountable for.

However, there are some common misconceptions about performance management that can cause confusion and lead to frustration for both leaders and their teams.