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Difficult conversations are among the most awkward, emotional, consequential and, well, difficult responsibilities of any leader. But you can’t risk avoiding them or conducting them ineffectively. Avoiding difficult conversations turns a blind eye to poor performance and unconstructive behaviour, and it limits your team members’ ability to learn and grow. You owe it to your people to tell them what they need to hear, for their own benefit and for the high performance of your team.

In this exclusive online seminar, you will understand and learn how to overcome the very human reasons why difficult conversations are so difficult. Gain a playbook for how to compose yourself, what to say and how to make difficult conversations more empathetic and valuable for both you and your people with a globally recognised expert in body language and leadership communication, Dr Louise Mahler. Master the most important conversations you will have as a leader and help your people thrive.