Laura is an experienced public sector leader having spent 15 years in roles in the NSW Government, Commonwealth Government and the not-for-profit sector. Her expertise and achievements were acknowledged in 2018 as the recipient of a Public Service Medal for outstanding public service to policy development and reform initiatives.
Prior to leading Digital.NSW, Laura led Service Delivery for Service NSW, where she was responsible for the Service NSW shopfronts and Contact Centre (13 77 88), leading over 3500 staff. She joined Service NSW as Executive Director Partnerships where she was instrumental in providing Service NSW with dedicated cluster and agency partnership support. Before Service NSW, Laura was the founding Executive Director for Office of the Secretary at the Department of Finance, Services and Innovation and held various roles at the NSW Department of Premier and Cabinet and the Commonwealth Department of Prime Minister and Cabinet.