Terms and Conditions

Conferences, seminars and webinars

Registered delegates may be substituted at no extra charge. Please notify us in writing at least 48 hours prior to the event. Please email customercare@the-hatchery.co and quote your Sales Order number. Delegates may not “share” a pass between multiple attendees without prior authorisation.

For cancellations received in writing more than 2 weeks before the event date, a Credit Voucher will be issued and is valid for 12 months from the issue date for use at another The Hatchery conference, seminar or webinar. Cancellation requests quoting your Sales Order number must be made in writing to customercare@the-hatchery.co. Cancellations will not be refunded unless an event is cancelled by The Hatchery.

For an event cancelled by The Hatchery, registration fees are fully refundable, however The Hatchery is not responsible for any other costs incurred by attendees. No liability is assumed by The Hatchery for changes in program dates, content, speakers or venue. For any queries related to payments or for any further general information please contact us on 1300 918 334 and our customer service representatives will be happy to assist.

Masterclasses and workshops

Due to the popularity and limited places available for our Masterclass and Workshop series, delegates are unable to swap dates to another date set in the series.

No cancellations will be refunded or awarded a credit voucher, however a substitute delegate is welcome at no extra charge. Please notify us in writing at least 48 hours prior to the event. Please email customercare@the-hatchery.co and quote your Sales Order number. Delegates may not “share” a pass between multiple attendees. Credit vouchers are unable to be accepted as payment for these types of Masterclasses and Workshop series.

For an event cancelled by The Hatchery, registration fees are fully refundable, however The Hatchery is not responsible for any other costs incurred by attendees. No liability is assumed by The Hatchery for changes in program dates, content, speakers or venue. For any queries related to payments or for any further general information please contact us on 1300 918 334 and our customer service representatives will be happy to assist.

Women in Leadership Seminar Pass

Topics and dates are finalised approximately 2 months in advance. Holders of a Women in Leadership Seminar Pass will be notified by email when new seminar dates and topics are announced, and invited to register. This calendar is subject to change based on emerging topics of interest. The pass may be used for any Women in Leadership Seminar for 12 months from the date of purchase. This pass is non-transferable and non-refundable.

Cancellations

The Hatchery (Hub) Pty Ltd reserves the right to cancel any event for any reason and will not be responsible for air fare, hotel or any other costs incurred by attendees. No liability is assumed by The Hatchery (Hub) Pty Ltd for changes in program date, content, speakers or venue.

For any queries related to payments or for any further general information please contact us on 1300 918 334 and our customer service representatives will be happy to assist.