Managing Psychosocial Risk
Online 17-18 November
Sydney 27 November
Mastering psychosocial risk management for a high-performing workplace
New Work Health and Safety (WHS) amendments, including the model Code of Practice on Managing Psychosocial Hazards, legally obligate you to manage psychosocial risks with the same rigour as physical ones.
However, simply adding burnout, stress, or conflict to your traditional physical safety matrix is not a compliant or effective solution. These complex hazards are woven into your daily operations, management practices, and work design. Tackling them requires a new framework and a different set of tools.
This masterclass provides a practical, step-by-step roadmap to move beyond theory. You will learn to develop and implement a robust psychosocial risk management system, giving you the confidence to not only ensure compliance but also build a healthier, more engaged, and higher-performing team.
Why it’s worth attending
The support and guidance of an expert
Small group-based activity sessions to translate theory into practice
Resources to walk away with: a workbook including templates and plans to implement best practice psychosocial risk management in your organisation
Networking opportunities: Build new connections with like-minded peers in a small group setting
Real-world learning with practical examples and case studies
Nicole Turnbull
Founder & Chief Courage Officer, Neon Shed & Co-Director, Psychological Safety and Leadership Institute
Nicole Turnbull is the Founder and Chief Courage Officer of Neon Shed, which brings light to the dark sides of work by helping organisations prevent, manage and reduce psychosocial hazards.
With over 20 years of experience in communications and 15 years in work health and safety, Nicole has worked for both NSW safety regulators, the workers’ compensation insurer and the Independent Review Office.
Nicole Turnbull
Nicole Turnbull is the Founder and Chief Courage Officer of Neon Shed, which brings light to the dark sides of work by helping organisations prevent, manage and reduce psychosocial hazards.
With over 20 years of experience in communications and 15 years in work health and safety, Nicole has worked for both NSW safety regulators, the workers’ compensation insurer and the Independent Review Office.
Nicole is a Psychosocial Safety Consultant, Keynote Speaker, Workshop Facilitator, Summit Host and Co-Director of the Psychosocial Safety and Leadership Institute, supporting leaders, HR, WHS and workers with the tools to have safer, healthier workplaces.
Nicole helps businesses navigate the complexities of legislation and compliance, making it easier to understand their responsibilities and implement effective strategies to manage psychosocial risks.
As the host of the Under the Rug at Work podcast, Nicole engages with experts to discuss tough workplace topics, offering real solutions for mental health and psychosocial safety.
Key benefits
Understand & comply with legislative & regulatory requirements of employers
Gain knowledge & capability to apply the Code of Practice in your specific organisation
How to plan an organisation-wide approach to psychosocial risk management
Applied understanding of each stage in the risk management process relevant to your unique context
Who will attend
Leaders from Federal, State & Local Government & Private Sector Organisations with responsibilties including, but not limited to:
- Occupational Health & Safety
- Work Health & Safety
- Health & Wellbeing
- People & Culture
- Human Resources
- Employee Assistance Program
Agenda
Online Masterclass: 17-18 November 2025, 9.30am – 1.30pm
Sydney Masterclass: 27 November 2025, 9.00am – 4.30pm
Psychosocial factors at work – from theory to practice
Workshop overview, expectations & objectives
What is a safe & healthy workplace
- What do psychologically safe and healthy workplaces look like
- Knowing the terminology
- Knowing the regulatory requirements in your state
Frameworks for creating psychologically safe & healthy workplaces
- Current frameworks
- An overview of psychosocial risk management
Identifying psychosocial hazards in the workplace
- Importance of consultation and education
- Methods of identification, including the benefits and limitations of each
Assessing psychosocial hazards in the workplace
- Assessing risk and how this differs from traditional physical risk assessment
Identifying & designing effective controls
- Designing effective controls, including a look at job design and validation techniques
- Evaluating controls, including applying the hierarchy of controls and reviewing research evidence
Workshop exercise
Close of Module 1
Taking action with a strategic approach
Reflection on Module 1
Homework discussion
Action planning & implementation
- Meeting reporting requirements and creating effective action plans to suit the purpose and context
- Organisational engagement for effective implementation
The importance of monitoring & review process
- Seeing risk management as a continuous process
- Putting in place monitoring and review mechanisms
Workshop activity: Action planning for your unique context
Work with an experienced practitioner to design an action plan for your organisation
Respect@Work
- Understanding the positive duty of organisations
- An overview of the Respect@Work framework
- Important considerations for effective implementation Respect@Work in the context of psychosocial risk management
Strategic planning
- Integration considerations, including reviewing systems and procedures
- Identifying staff capability gaps and ensuring engagement
- Thinking strategically and establishing a scalable organisation-wide approach that can evolve as you build internal capability
Strategy session: Developing your plan
Review key learnings and start planning your strategic approach to psychosocial risk management with a focus on achievable outcomes.
Close of Masterclass
Pricing
Early bird savings until 5 September
+GST
Early bird pricing
Save $500
Early bird savings until 3 October
+GST
Early bird pricing
Save $300
Early bird savings until 31 October
+GST
Early bird pricing
Save $100
Standard rate
+GST
Standard rate
Bring your colleagues and save with a group discount
Groups of 5+ save 10%
Groups of 10+ save 20%
This course provided a great overview of the concepts along with practical examples of how to implement the concepts into our workplace. I walked away validated that our current process is on the right track and have the tools needed to enhance and improve from here.”
Manager People and Culture, Tamworth Regional Council, June 2024
The masterclass was well organised, the resources were on topic & very relevant. I am able to share the knowledge & information I have received in the workshop with my team to better improve the psychosocial risk management space more broadly.”
Operation Coordinator, Trade & Investment Queensland, February 2023
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