For the past decade, Cathy has focused on implementing quality and clinical governance as strategies for organisational success across all human service sectors. She’s committed to ‘making quality make sense’; and supporting boards and executives to govern and lead for great consumer experiences.

Cathy is the Director of Qualityworks PL and has worked in healthcare quality, executive, policy and accreditation roles for over three decades. She has been involved in developing state and federal quality and clinical governance frameworks, standards and measures; is a past acute healthcare accreditation assessor and current aged care board member. Cathy is the author of published research, online courses and books on effective clinical governance, and is co-presenter of the ‘No Harm Done’ podcast.