Steph is a psychologist with 28 years’ of experience in community and mental health settings and is committed to ensuring appropriate, effective, and compassionate services are available for individuals and their families. She has extensive leadership and management experience of service delivery organisations and utilises evidence based practice and innovative approaches to improving service delivery. She completed her research PhD focusing on the long-term impact of traumatic events. While serving in the Australian Army she was awarded the Conspicuous Service Cross in 2008 for outstanding performance supporting ADF operations including enhanced service delivery. In 2021 she was awarded the Australian Public Service Medal for her leadership in the transformation of the Open Arms – Veterans & Families Counselling service to meet the needs of contemporary military personnel and families.