Rachel joined Opal HealthCare in 2018 after a 20-year career in hotels, including as CEO of TFE Hotels, whose brands include Adina Apartment Hotels, Rendezvous, Vibe, and Collection Hotels. In 2022 Rachel was awarded the Medal of the Order of Australia (OAM)for service to the tourism and hospitality industry.

With over 25 years’ international experience at executive management level in the hospitality and now healthcare sectors, Rachel has a passion for creating organisations that are customer-centric and innovative. This is backed by a driving belief that the success of businesses depends on the quality of the people they employ.

Rachel’s success to date has been recognized by various industry and business awards. These include Australian Hotelier of the Year, Telstra National Corporate Business Woman of the Year, and the prestigious Fellow of the International Centre for Excellence Award. Rachel is a former chair of OzHarvest and the Blue Mountains International Hotel Management School Advisory Board.

Rachel is a member of Chief Executive Women, a non-executive director of Seven Group Holdings, and was appointed to the National Aged Care Advisory Council in 2021.