With a background in policing, human resources and regulation Samantha brings a wealth of experience to her role in leading Enforcement in ReturnToWorkSA’s Regulation Group. Samantha has applied her experience in criminal intelligence to embed risk-based practice across her team’s auditors and investigators. In January this year she implemented an intelligence team to support the whole of Regulation in risk-based practice. Clarity of purpose, co-design, leveraging technology and good structure have meant that ‘Regulation Technical Services’ is operating with impact, although still not at maturity. If you are thinking about ‘where to start’ Samantha’s presentation will support you in setting the foundations.