Malcolm K Sparrow is a leading international expert in regulatory and enforcement strategy, security and risk control. Malcolm is the Professor of the Practice of Public Management at Harvard’s John F Kennedy School of Government and he is Faculty Chair of the school’s executive program “Strategic Management of Regulatory and Enforcement Agencies.”

Professor Sparrow served 10 years with the British Police Service, rising to the rank of Detective Chief Inspector.

He has conducted internal affairs investigations, commanded a tactical firearms unit, and has extensive experience with criminal investigation. His research interests include regulatory and enforcement strategy, fraud control, corruption control, and operational risk management. He is also a patent-holding inventor and deadly serious at tennis.

Anna was appointed Chief Executive Officer at the Victorian Building Authority – now The Building and Plumbing Commission – in June 2023, then Commissioner and CEO in March 2024.

After graduating with a Bachelor of Economics degree from the ANU, Anna’s career started as an economist in the Federal Government. She has considerable experience in leadership, policy development and administration work across many areas including tax, trade, agriculture, mining and complex regulatory approvals for major projects.

Over the last 25 years Anna has been the CEO of the National Farmers’ Federation and a senior executive in the Victorian and Western Australian Governments. She was appointed as Victoria’s first Commissioner for Better Regulation in 2015.

Anna led the Victorian Government’s review into planning and building approvals in 2019 and chaired the Victorian Government’s Expert Panel on Building Reform.

Dr Lorraine Finlay is the Human Rights Commissioner at the Australian Human Rights Commission.  In this role Lorraine leads the work of the Commission in areas including modern slavery, emergency responses, asylum seekers and refugees, business & human rights, and technology & human rights.  

Prior to joining the Commission, Lorraine has worked as a lawyer and academic specializing in human rights and public law.  She holds a PhD in Law from the University of Queensland and a dual Masters in Law from New York University and the National University of Singapore, where she studied as a Singapura Scholar.  Her past roles have included working as the Senior Human Trafficking Specialist with the Australian Mission to ASEAN, an academic at Murdoch University, and a State Prosecutor with the WA DPP.  

Gary Rake is the Deputy Commissioner of the Regulatory Operations Division at the Commission. Prior to this, he was CEO of the Australian Building Codes Board. An economist and accountant, Gary brings broad regulatory and leadership experience, having held senior roles across the Commonwealth, ACT and NSW Governments focussed service, regulation and consumer protection. He was drawn to the Commission’s rights-based approach and its positive impact on the lives of older Australians. Based in Canberra, in his spare time, he volunteers as a surf life saver on the south coast of NSW and is a board member for community organisations.

Natasha was appointed as the NSW Fair Trading Commissioner and Deputy Secretary in November 2021.

As NSW Fair Trading Commissioner, Natasha is responsible for regulating a range of industries that significantly affect the lives of consumers, including consumer transactions, the automotive industry, the rental market, strata schemes and property services.

As Deputy Secretary, she leads an extensive portfolio of regulators and schemes including NSW Fair Trading, the Office of the Registrar General, Professional Standards Authority and Subsidence Advisory NSW.

Natasha is an accomplished organisational leader with over 20 years of regulatory and public policy experience at executive and Board level. She has held various senior leadership roles across the government sector, notably in the NSW Department of Communities and Justice, the Department of Premier & Cabinet, NSW Health and the Privacy Commission.

Natasha holds a Bachelor of Arts (Hons) and Bachelor of Laws from the University of Sydney.

Eloise Clare is an Acting Assistant Secretary within the Critical Infrastructure Security Centre (CISC) in the Department of Home Affairs. Eloise joined the CISC in November 2022.

In her role as Acting Assistant Secretary Critical Infrastructure Regulatory Operations and Analysis, Eloise leads operational teams that perform regulatory activities across the 11 critical infrastructure sectors, including transport security. She also has responsibility for leading the enabling teams that provide technical systems and data analysis to inform regulatory activities.

Eloise commenced her career in the Australian Public Service in 2003 and has extensive experience in national security and defence roles, risk assessment, and governance. She holds a Bachelor of Arts from the University of Queensland, a Master of Arts in Strategic Studies from the Australian National University, and a Master of Arts in Intelligence from the University of New South Wales. 

Eloise is currently studying a Graduate Diploma in Applied Corporate Governance and Risk Management and is an Affiliated Member of the Governance Institute of Australia.

As Deputy Director-General of Harm Prevention and Regulation (HPR), within the Queensland Department of Justice (DoJ), Victoria leads a highly skilled, and dedicated state-wide team committed to delivering on HPR’s vision of ‘safe and empowered communities, and fair and responsible markets’.

Victoria’s portfolio is diverse and complex, and includes the Office of Liquor and Gaming Regulation, the Office of Fair Trading, and Queensland Worker Screening Services.

Victoria is dedicated to striking a balance between supporting responsible business practices and safeguarding the interests of Queenslanders, particularly those at-risk such as First Nations consumers, people living with disability and young people. This often requires a new approach, or codesigned solution.

As Commissioner for Fair Trading, Victoria is Queensland’s representative on the national Consumer Senior Officials Network (CSON), the key forum for Australia’s consumer protection regulators. She performs a similar role as Commissioner for Liquor and Gaming at several forums for liquor and gambling regulators.

Victoria has enjoyed over 25 years of public service. She holds a Bachelor of Behavioural Science and Executive Master of Public Administration.