Louise joined the Aged Care Quality and Safety Commission in May 2023. Her extensive experience includes policy development, program management and service delivery in administrative law reform, investigations, enforcement, compliance monitoring, trauma-informed dispute resolution and restorative justice.

Louise has held senior positions in the Office of the National Data Commissioner and the Office of the Commonwealth Ombudsman.During her time with the Ombudsman, Louise led the Defence Abuse Response program.

Louise worked with the Department of Prime Minister and Cabinet to support the review of the Parliamentary Workplace: Responding to Serious Incidents.

Earlier in her career, Louise was the ACT District Registrar for the Administrative Appeals Tribunal. Louise started public service as an Australian Army officer and was admitted to practise law in the ACT.

Melina Morrison was appointed the inaugural CEO of the Business Council of Co-operatives and Mutuals (BCCM) in July 2013. The BCCM formed in 2013 following a national campaign Melina led in 2012, to raise awareness of the contribution of co-operative businesses in the Australian economy. From 2010-2013 Melina headed the national Steering Committee and Secretariat that oversaw Australia’s International Year of Co-operatives (IYC) campaign. She is a founding director of the cooperative businesses advocacy organisation, Social Business Australia, established in 2009 to increase recognition of the added value of member based business in the national economy. For the last ten years, Melina has headed media campaigns for peak coop bodies including the International Co-operative Alliance (ICA). Melina wrote and produced the flagship ICA Digest (2006- 2012) and was on the international media team for the ICA in 2012 as the world celebrated the International Year of Co-operatives. Furthermore, she developed the message platform for the ICA’s 10 year plan, Blueprint for a Cooperative Decade. She is also an associate of media firm, Sommerson Communications, which developed the strategy for the global digital case study site www.stories.coop. Melina is a graduate from the University of Tasmania.

Sue Woodward AM commenced as Commissioner of the Australian Charities and Not-for-profits Commission (ACNC) on December 12, 2022. Previously she was Chief Adviser for Not-for-profit Law with the charity Justice Connect.

Sue was awarded a Member of the Order of Australia in 2021 for “significant service to the not-for-profit sector, fundraising and the law.”

Sue played an instrumental role in the formation of the ACNC, serving as the inaugural Director of Policy and Education during the early years of the Commission.

She has been involved with a number of leadership bodies including: the Victorian Government Volunteer Strategy Taskforce, the Victorian Government’s Social Services Regulator Taskforce and the National Strategy for Volunteering Council.

In pursuit of a stronger, more resilient sector, Sue also contributed to the governance of organisations in the sector, most recently sitting on the boards of the Victorian Council of Social Service (VCOSS), the Human Rights Law Centre and the Australian Communities Foundation, and previously SANE Australia.

As an academic at Melbourne Law School, she made a seminal contribution to reform of the regulation for the charity and not-for-profit sector with her 2004 research report: ‘A Better Framework: reforming the not-for-profit regulation’. Justice Connect’s Not-for-Profit Law service was established in 2008 based on her research recommendations.

Sue is also a staunch supporter of reducing unnecessary regulatory obligations on the sector. She has worked with an alliance of peak bodies and federal and state governments to make modernised and harmonised fundraising laws a priority.

For the past decade, Cathy has focused on implementing quality and clinical governance as strategies for organisational success across all human service sectors. She’s committed to ‘making quality make sense’; and supporting boards and executives to govern and lead for great consumer experiences.

Cathy is the Director of Qualityworks PL and has worked in healthcare quality, executive, policy and accreditation roles for over three decades. She has been involved in developing state and federal quality and clinical governance frameworks, standards and measures; is a past acute healthcare accreditation assessor and current aged care board member. Cathy is the author of published research, online courses and books on effective clinical governance, and is co-presenter of the ‘No Harm Done’ podcast.

Louise has held executive positions in hospitals and aged care groups. Louise’s experience includes developing innovative approaches to service delivery and funding models, and the evaluation of service and program models.

In 2020 Louise was approached to help implement the Victorian Aged Care Taskforce in response to the COVID-19 pandemic. 

Louise has expert skills in business analysis, strategic planning and improving business operations. Louise’s Information Management qualifications have enabled Ideal to develop a robust suite of analytic and forecasting tools for the senior’s service sector.

Louise commenced her career as a Registered Nurse and holds a Masters of Business Administration, a Graduate Diploma in Information Management and a Bachelor of Applied Science (Nursing).

Anna has worked in community aged and disability care for 30 years and has championed Consumer Directed Care (CDC) through advocacy, research and best-practice service design. Following five years working at COTA Australia and a decade of research and project work to design, implement and evaluate CDC models in home care, Anna now supports providers to reimagine their service model with achievable, outcome-based actions.

Anna has specialised expertise in preparing providers for Quality Standards reviews as well as consumer engagement & communication strategies. As Founder of Home Care HQ consumer newsletter and Consultant with ACCPA, Anna collaborates with industry-leading organisations on a range of quality, training and service design projects.